State of AI Search · Septic services · New York
We tested 50 NY septic companies in ChatGPT and Claude — here's what customers actually find.
We asked AI assistants the questions homeowners really ask about septic pumping, inspections, and emergencies, then checked which local companies were named, how often, and whether the details were right.
Illustrative sample: figures on this page are examples showing the report format and will be replaced with full test data. Companies are anonymized.
How we tested
- 50 septic companies across New York regions, anonymized.
- 25 real customer questions per region, asked in ChatGPT and Claude.
- Each answer checked for business mentions, recommendations, accuracy, and cited sources.
Key findings
7 of 50
companies were named in more than half of the answers.
A small group of businesses showed up again and again, while most were never mentioned at all.
62%
of companies were never named in any answer.
Many had good reviews on Google but little clear information AI tools could use.
1 in 4
AI answers listed outdated phone numbers or service areas.
Mismatched details across listings and websites led to wrong information.
3x
more mentions for companies with clear service-area pages.
Pages naming towns served and services offered were cited far more often.
What it means for local businesses
- Being on Google is not the same as being named by AI assistants.
- Consistent business details across your website and listings matter.
- Clear pages that answer real customer questions get cited.
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